All payments must be made in full in cleared funds before we can deliver your items to you. We will always try to get your order to you as quickly as we can. If there is a problem with your order or delivery, our customer care representatives are here to help you from 8.00am am to 4.00pm, Monday to Friday (excluding public holidays)

If you’d like to speak to them directly, please call: 0800 118 2640. Or, if it’s easier, please email: or write to us at:

Trec Nutrition Ltd, 19 The Mall, London W5 2PJ


We are delighted to be able to offer you Free Delivery on all orders over £20.00.


We send all our parcels out by Royal Mail or Parcel force and they will often arrive to you within 2 working days. 


  • Free Delivery on orders above £20.00 applies to mainland UK only.  This excludes the Highlands and offshore islands.
  • The delivery service is Monday - Friday (excluding public holidays).
  • All orders may require a signature upon receipt
  • We are unable to redirect orders once items have been dispatched.
  • Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorisation.
  • You are able to specify an alternative delivery address to your billing address.